Ace66 Terms and Conditions – Complete Platform Usage Guide

1. Acceptance of Terms of Use

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and ace66 ("Company", "us", or "Platform"). This document governs your access to and use of the ace66 website, mobile application, and all services provided by our platform.

By completing the account registration process, making any deposit, or using any game or feature available on ace66, you explicitly acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our Privacy Policy which forms an inseparable part of this agreement.

These Terms take full effect from the date you first access or register an account at ace66 and remain in effect for as long as your account is active or until you cease using our platform entirely.

2. Eligibility

To use the ace66 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above at the time of registration. ace66 strictly prohibits the use of the platform by underage individuals.
• Having full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not a citizen or resident of any jurisdiction that explicitly prohibits online betting activities.
• Not listed on the ace66 self-exclusion register or any recognised gambling exclusion programme.
• Acting on your own behalf and not as an agent, representative, or on behalf of any third party.
• The funds used for deposits are your own legitimate personal funds and are not proceeds from any illegal activity.

Ace66 reserves the right to request age and identity verification at any time. Failure to provide satisfactory verification documents within the stipulated timeframe may result in account suspension or closure.

3. Account Registration and Management

Each user is only permitted to own one (1) ace66 account only. Owning more than one account — whether using the same or different information — is a serious violation that may result in the closure of all associated accounts and forfeiture of all balances and bonuses therein.

During registration, you are required to provide accurate, complete, and up-to-date information including your full legal name, active phone number, and valid email address. False or inaccurate information provided during registration is sufficient grounds for account closure and rejection of all pending withdrawals.

• You are solely responsible for maintaining the confidentiality of your account password.
• Any activity carried out using your login credentials is your responsibility, regardless of whether it was performed by you or a third party.
• If you suspect unauthorised access has occurred, you must notify the ace66 support team immediately.
• Ace66 will never ask for your password via email, Live Chat, or any other communication channel.

The Know Your Customer (KYC) process is mandatory before any withdrawal can be processed. Required documents may include a copy of your national identity card (MyKad), recent bank statement, or other supporting documents as needed on a case-by-case basis. The KYC process is a protective measure that shields you from identity fraud.

4. Deposits, Withdrawals and Financial Transactions

Ace66 accepts deposits via multiple supported payment methods including FPX bank transfer, TNG eWallet, direct bank transfer (Maybank, CIMB, Public Bank, and others), and other e-wallet methods listed in the Deposit section of the platform. Minimum and maximum deposit limits are as displayed on the Deposit page and may be updated from time to time.

All withdrawals will be processed to the bank account registered under the same member's name. ace66 does not process withdrawals to third-party accounts under any circumstances. This is a security measure that protects your funds from fraud.

5. Bonuses, Promotions and VIP Program

All bonuses and promotions offered by ace66 are subject to specific terms and conditions stated alongside each offer. It is the member's responsibility to read and understand the rollover requirements, validity period, and betting limits before accepting any bonus.

• The Welcome Bonus may only be claimed once by each new member who has completed the KYC process.
• The standard rollover for most bonuses ranges from 5x to 20x depending on the bonus type. Full rollover requirements are stated on the respective promotions page.
• Bonuses cannot be directly converted to cash until the rollover requirements have been fully met.
• Ace66 reserves the right to void bonuses and any winnings derived from them if there is evidence of promotion system abuse or the use of more than one account.
• The ace66 VIP Program — Bronze, Silver, Gold, and Diamond — offers different benefits at each tier. VIP tier upgrades and downgrades are calculated based on total monthly wagering volume.
• VIP cashback and rebates are credited to accounts weekly and are not subject to rollover requirements unless otherwise stated.

Ace66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that have already been validly accepted and are currently in the rollover process.

6. Game Rules and Wagering

All games available on the ace66 platform — including Live Casino, Slots, Fish Shooting Games, Bingo, and Sports — operate according to their respective rules as set by the relevant game providers. In the event of any conflict between a provider's rules and ace66's terms, the game provider's rules take precedence on matters relating to game mechanics.

• The outcome of all games is determined by a Random Number Generator (RNG) that has been independently verified and cannot be influenced by ace66 or any player.
• Confirmed bets cannot be cancelled or modified.
• In the event of a technical disruption during gameplay, ace66 will make decisions based on stored server records. ace66's decision in such matters is final.
• The use of automated software (bots), artificial intelligence systems, or any tool that provides an unfair advantage is strictly prohibited and may result in immediate account closure.
• Collusion between players to manipulate game outcomes is a serious violation and will be reported to the relevant authorities.

7. Data Security and Privacy

Ace66 uses 256-bit SSL encryption technology to protect all your personal data and financial transactions. Your personal information is collected, stored, and processed in accordance with our Privacy Policy, which forms part of these terms.

Ace66 will not sell, rent, or disclose your personal information to third parties except where required by law or as necessary for payment processing purposes through approved payment service providers. For more information, please refer to Privacy Policy us.

8. Account Suspension and Closure

Ace66 reserves the right to suspend or close any member's account at any time and without prior notice if there is sufficient cause, including but not limited to:

• Violation of any part of these Terms and Conditions.
• Owning multiple accounts or committing identity fraud.
• Fraudulent activity, money laundering, or suspicious transactions.
• Use of unauthorized software or methods to gain an advantage in games.
• Providing false information during registration or the KYC process.
• Illegal or inappropriate conduct that affects other players or the ace66 team.

Members who wish to voluntarily close their account may do so by contacting the ace66 customer support team. Any valid cash balance (excluding bonuses that have not met rollover requirements) will be processed for withdrawal once the security review is complete.

9. Limitation of Liability

Ace66 provides the platform on an "as is" basis and makes no express or implied warranties regarding continuous availability, accuracy of information, or the platform's fitness for any particular purpose. To the extent permitted by applicable law:

• Ace66 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Ace66 is not liable for service disruptions caused by factors beyond our control, including internet infrastructure failures, natural disasters, or force majeure events.
• The maximum total liability of ace66 to any member under any circumstance shall not exceed the actual deposit amount made by that member in the 30 days preceding the claim.

10. Responsible Gaming

Ace66 is fully committed to responsible gaming practices. We provide a range of gaming management tools accessible to every member to help them stay in control. These tools include daily, weekly, and monthly deposit limits, betting limits, temporary self-breaks, and full self-exclusion.

If you feel that gaming has begun to negatively affect your life, we encourage you to use the available self-limit tools or contact our support team for further guidance. More information is available on the Responsible Gaming us.

11. Amendments to Terms and Conditions

Ace66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via registered email or a prominent notice on our website at least 7 days before the changes take effect, except in urgent circumstances requiring immediate action.

Your continued use of the ace66 platform after the effective date of any changes constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of the latest terms.

12. Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the applicable laws of the jurisdiction where ace66 is registered and licensed. Any dispute arising from or relating to these Terms shall first be resolved through confidential negotiation between both parties within 30 days.

If a resolution cannot be reached through negotiation, the dispute will be referred to binding arbitration in accordance with the applicable arbitration rules, and the arbitration decision shall be final and binding on both parties.